Frequently Asked Questions

I work with small businesses in the Kawartha Lakes region that are looking for proactive, long-term IT support. Services are available to clients with an active Managed Services Agreement (MSA), which allows me to manage your technology consistently and effectively.

A Managed Services Provider (MSP) is an IT partner that handles your business technology proactively. Instead of waiting for things to break, I monitor, maintain, and secure your systems on an ongoing basis — helping reduce downtime and keep everything running smoothly.

Yes — on-site visits are available for managed service clients located in Lindsay, Ontario. Most issues, however, can be resolved quickly and efficiently through remote support.

No — my focus is on modern cloud solutions and endpoint cybersecurity. I don’t manage physical servers or VPN infrastructure, as my services are designed to be agile, scalable, and cloud-centric.

No — I specialise exclusively in small business support and do not offer residential or one-time in-home services.

I understand the need for quick fixes, but my business model is built around proactive, ongoing support — not one-time break/fix services. This approach prevents recurring issues and helps avoid costly downtime. If you’re looking for long-term stability and a trusted IT partner, I’d be happy to chat.

If you would like a free consultation on how we can help your small business avoid these situations, we would be happy to chat!